Information Services and Products  


Introduction and Overview
What is SPC, or Control Charting?
The Goal of SPC
How SPC Works
Key SPC Assumptions
Ten Tricks to "Get" SPC
Ten Skills to SPC
Trick 1: Believe in the "Normal Distribution".
Practice: Make a Normal Distribution Graph.
Trick 2: Calculate an Average
Practice: Calculate the Average Caliper
Trick 3: Know Your Target
Trick 4: How "Tight" is the Process, and why is that Good?
Trick 5; Know the "68, 95, 99.7 Rule"
Trick 6: Find Ranges Between Measurements, and the Middle Range
Practice: What is the range between each measurement?
Practice: What is the middle range?
Trick 7: Plotting Measurements on a Control Chart
Trick 8: Use Ranges to Find the Control Limits
Trick 9: Read the Graph
Trick 10: Know Where to Find "The Rest of the Tricks"
A Way! Offer  A Simple Control Charting Workspace
Your Thoughts  Request for Feedback
A Wayworld Book Review  "The
Deming Vision"